1. Select the gender and category of products you are looking for.
2. Select the product you are interested in and add it to your CART on the product page. Repeat the process for subsequent products.
3. When the selected items are in the cart, go to the cart (top right corner of the screen).
4. Sign up, create a new account, or continue as a Guest by filling in the fields as instructed.
5. MY CART: Browse the cart and fill in the advanced options.
6. Shipping: Set the data required for shipping, choose the shipping method.
7. TOTAL AND PAYMENT: Confirm the order and make a payment (if you choose a payment option).
FAQ - Frequently Asked Questions
What are the benefits of creating an account in the online store?
You can save your delivery addresses and invoice details, track your orders, fill out return and complaint forms. It is also easier to contact the Customer Service regarding your orders.
How can I subscribe to the newsletter?
Enter your e-mail address at the bottom of the page in the STAY WITH US banner.
You can also subscribe to the newsletter when placing an order in our store. When finalising the order, select the "sign me up for the newsletter” option.
Can I reserve a product without buying it?
Products that you add to the cart or wish list are not reserved. They are only booked when purchased.
How can I be sure that the purchase process has been carried out correctly?
After completing the purchase, you will receive an order confirmation via e-mail.
Can I check what is happening with my order?
The basic information about the order is the status assigned to it, which you can see after logging into your account. In addition, for registered users, we provide a shipment tracking option in the user account, which redirects to the tracking service of the courier company.
There you can see the details of your shipment.
What should I do if I receive a damaged or wrong product?
Please contact Customer Service. You can do it via the contact form available in the returns section of the website. We will be in touch shortly with information regarding your return
How can I unsubscribe from the newsletter?
We provide the link to unsubscribe from the newsletter in the footer at the end of each newsletter.
