0

Cookie policy

The online store uses small files called cookies. They are saved for [short Administrator name] on the visitor's computer, the online Store, if the browser allows. Cookies usually contain the name of the domain from which it was received, its "term", as well as an individual, randomly selected number that identifies this file. The information collected through these types of files helps to tailor the products offered by [short name Administrator] to the individual preferences and real needs of the people visiting the online Store. It also enables the development of General statistics of visits to the products presented in the online Store.

[Admin short name] G & G uses two types of cookies:
a) session Cookies: after the browser session is ended or the computer is turned off, the stored data is deleted from the device memory. The session cookie mechanism does not allow receiving any personal data and confidential information from the Client's computer.

b) persistent: it is stored in the memory of the end Customer's device and remains there until they are deleted. The mechanism of persistent cookies transmitted through the online Store allows the storage of data allowing the operation of the Store and its functions.

[Admin short name] G & G uses cookies to:
a) authentication of the Client in the online Store and ensure the client's session in the online Store (after authorization), through which the Client does not have to re-enter the login and password on each page of the online Store;

b) analysis and research and audit, review, and in particular to create anonymous statistics that help understand how Customers use the Store's Website, which will improve its structure and content.

The mechanism of cookies is safe for Customers of the online Store. In particular, on this road it is not possible to get into the PC Client viruses and other unwanted software or malware. However, in their browsers, customers have the option to restrict or disable the access of cookies to computers. If you use this option, it will be possible from the Store, in addition to functions that by their nature require cookies.
Below we present how you can change the settings of popular web browsers in the use of cookies:
a) Internet Explorer Browser;

b) Mozilla Firefox browser;

c) Chrome browser;

d) Safari browser;

e) Opera browser.

[Admin short name] G&G can collect your IP addresses. An IP address is a number assigned to a visitor's computer by an Internet service provider. IP address allows you to access the Internet. In most cases, it is assigned to the computer dynamically, that is, it changes every time you connect to the Internet and because of this is widely regarded as a neosobista identification information, for example. The IP address is used by [Administrator short name] to diagnose technical problems with the server, create statistical analysis (for example, determine from which regions we list the largest number of visits), as information useful in the administration and improvement of the store, as well as for security purposes, as well as possible identification of server downloads, unwanted automatic programs to view the contents of the store.
The store contains links and links to other sites. [admin short name] is not responsible for the privacy policies in force on Them. For this reason, we recommend that you go through the Store, the site, connected through another administrator, read the privacy policy adopted there.
in analytics. We use Google Analytics service provided by Google, LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. We carry out our activities in this area on the basis of our legitimate interests, which are to create statistics and analyze them to optimize our websites.

Google Analytics automatically collects information about your use of our site. The information collected in this way is most often transmitted to a Google server in the United States and stored there.

Given together with us the anonymization of the IP address, your IP address is flattened before being transmitted further. Only in exceptional cases is the full IP address transmitted to a Google server in the Us and only there is shortened. Zanonimizowany the IP address transmitted by your browser as part of Google Analytics is not, in principle, combined with other Google data.

Given that Google LLC is headquartered in the US and uses the technical infrastructure located in the US, has joined the EU-US-Privacy Shield program to provide the appropriate level of personal data protection required by the European prescription. As part of the agreement between the US and the European Commission, the Latter has declared the necessary level of data protection in the case of enterprises with a Privacy Shield certificate.

You can prevent the registration of cookies, data about your use of our website through Google, and the processing of this data by Google by installing a browser plugin located at: https://tools.google.com/dlpage/gaoptout ahhh!

As part of Google Analytics, we also collect demographic data and data about your interests. As part of the cookie settings directly from our website, you can decide whether you agree to collect such data about you or not.

If you are interested in the details related to the processing of data in the framework of Google Analytics, we recommend that you read the explanations prepared by Google: https://support.google.com/analytics/answer/6004245 ahhh!

Facebook Pixel. We use marketing tools available through the Facebook service and through Facebook Inc., 1601 S. California Ave. Palo Alto, CA 94304, USA. As part of these tools, we direct your ads to Facebook. We carry out work in this area based on our legal interests in the form of marketing our own products or services.

To target your personalized advertising for your behavior on our site, we have implemented Pixel Facebook as part of our pages, which automatically collects information about your use of our site in relation to the pages you view. The information collected in this way is most often transmitted to a Facebook server in the Us and stored there.

The information collected by Pixel Facebook is anonymous, i.e. it does not allow us to identify you. We only know what measures have been taken within the framework of our website. Please be informed, however, that Facebook may combine this information with other information about you obtained as a result of your use of the Facebook site and use it for its own purposes, including marketing. Such actions Facebook no longer depends on us, and information about them you can search directly in the privacy policy Facebook: https://www.facebook.com/privacy/explanation. With your Facebook account, you can also manage your privacy settings.

Given that Facebook Inc. headquartered in the United States and using the technical infrastructure located in the United States, has joined the EU-US-Privacy Shield program to provide the appropriate level of personal data protection required by the European prescription. As part of the agreement between the US and the European Commission, the Latter has declared the necessary level of data protection in the case of enterprises with a Privacy Shield certificate.

As part of the cookie settings on our website, you can decide whether or not you agree to our use of Pixela Facebook in your case.

Social tool. Our web pages use forks and other social media tools provided through social media, such as Facebook or Google,

By viewing our website containing such a plugin, your browser will establish a direct connection with the servers of social network administrators (service providers). The content of the plug-in is transmitted by the service provider directly to your browser and integrated with the site. With this integration, service providers are informed that your browser has viewed our page, even if you do not have a service provider profile or you are not logged in. This information (including your IP address) is sent through your browser directly to your service provider's server (some servers are located in the United States and stored there).

If you are logged in to one of the social networks, the provider will be able to immediately assign a visit to our portal for your social network profile.

If you use this plugin, for example, by clicking the "Like" or "Share" button, the relevant information will be sent directly to your service provider's server and stored there.

In addition, this information will be published on the social network and it will show people added as your contacts. The purpose and scope of the data collection and further processing and use by the service providers, as well as the possibility of contact, And your rights in this regard and the ability to achieve parameters that protect your privacy are described in the privacy policy of individual service providers.

FAQ - Frequently Asked Questions

Link to unsubscribe we are in the footer of each newsletter.
In the login/registration window you need to click the link "forgot your password?", and then enter the email address provided during registration. We will send a link to this address to the page where you specify and confirm the new password.
First of all, you can store shipping addresses and data needed for invoicing, track your order, submit return forms and complaints and communicate more easily about orders, Customer Service.
The site is adapted for browsers: Google Chrome 23 and subsequent versions of the browser, Mozilla Firefox 16 and subsequent versions of the browser, an additional program that allows you to record is not necessary.
You can subscribe to the newsletter by clicking on "newsletter" from the bottom menu (available on each page) or by marking the "Save me to newsletter" field when completing your order.
You can contact support by completing the feedback form available after clicking on the "Customer Support" button in the menu below. You can also send a message to the email address: help@italian-collection.com
Detailed information about the correct passage of the purchase process can be found on the "how to buy" tab.
Products that you add to the shopping cart or to the list are not booked. They ordered only at the time of payment in the case of online payment or at the time of placing the order in the case of cash on delivery.
After completing the purchase, you will receive an order confirmation e-mail.
Basic information about your order is assigned a status that can be seen after logging in to your account. In addition, for registered users, we provide in your account the option of tracking the parcel, which redirects you to the website of the courier company directly to the screen containing information about your parcel.
Unfortunately, this is not possible, so please considerate and thoughtful purchase. A separate change or cancellation is available for individuals registered in the online store for a maximum of 15 minutes from the time of order.
Contact Customer Support. You can do this through the contact form available after clicking on the "Customer Support" button in the bottom menu of the site or in Your Customer panel for each order.
The amount you transfer for the order will be charged to your account at the time of the order, however, transferred via PayLane service to our account only when your order is Packed and ready for shipment.
The cost and estimated delivery time depends on the selected option: Delivery by courier standard up to 5-7 working days, PRICE (including VAT). Delivery by courier Express 3-4 working days, PRICE (including VAT). When ordering more than 120 Euro, orders are sent free of charge by courier service standard.

This website uses cookies to improve your user experience. If you continue on this website, you will be providing your consent to our use of cookies.